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Returns & Exchanges

How do I make a return?

Please contact our Customer Care team at [email protected] so that we can provide you with our returns address and instructions. We hope you love your Snakehive products, but if, in the odd event you don't, we have a no-quibble money-back guarant

When will I get my refund?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 3-5 business days for the refund to reflect in your account.

Ordered Incorrect Item

Before confirming an order, please check it carefully as some phone models have similar names. Our phone cases are designed with your phone model in mind, so they are not transferable with other models. We will be happy to exchange an incorrect item