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Product Queries

Where are the Vintage products made?

These products are thoughtfully designed at Snakehive HQ in the UK, and handmade in Poland using ethically sourced European top-grain leather. I do hope that this helps and please do not hesitate to contact us again if you have any further enquiries

Where are the Metro products made?

All of our Metro Collection products are designed at Snakehive HQ in the UK and are handmade in Turkey using full grain, cowhide leather which has been ethically sourced in Europe. I do hope that this helps and please do not hesitate to contact us ag

I am not happy with the finish of my product!

As all of our cases are handmade and hand-dyed using different cuts of natural leather, the finish of each of our cases will vary. Our Black, Navy, Bottle Green & Grey colours may have a softer, suede-like finish, whereas our Chestnut Brown, Teal & P

How do I clean my Metro product?

To maintain the condition of your Metro Collection product, we would recommend using a damp cloth with a small dab of soap to clean the outer leather of the product.To clean the microfibre on the inside of the phone holder, we would recommend using a

How do I clean my Vintage product?

How to cancel your order

If you’ve had a quick rethink, we may be able to action an amendment or cancellation, provided you inform us before dispatch. Please get in touch.

We’re Expanding! Get Notified When Your Case is Ready

More Models Coming Soon at Snakehive. We’re constantly expanding our range to cover more phone models, so everyone can enjoy the quality of a Snakehive case. If your phone isn’t supported yet, stay in the loop by subscribing to our newsletter—you’ll

Snakehive Tempered Glass Screen Protectors – Strong, Clear Protection

Our premium tempered glass screen protectors are designed to safeguard your phone from scratches, drops, and daily wear while maintaining crystal-clear clarity and smooth touch response. Key Features:. 9H hardness for superior scratch resistance. Ant

Product Manufacturing Locations and Design Information

Our Metro wallets are made in China, while the Vintage wallets are made in Poland. The Metro back cases are, I believe, made in Turkey. All of our products are designed in the UK.

What Phone Model Do I Have?

We’d be happy to help you find the right case! First, let’s identify your phone model. Choose your brand below for quick steps:. Open Settings. Tap General. Tap About. Look for Model Name (e.g. iPhone 13 Pro). Open Settings. Scroll down and tap About

🛡️ Snakehive Bumper Case – Stylish Protection, Everyday Durability

Our Bumper Case is designed to offer sleek, lightweight protection without compromising on style. Crafted with a slim profile and reinforced edges, it provides excellent shock absorption against everyday bumps and drops. Raised edges to protect your

How to Load Your Cards for Your RFID Wallet

Insert your cards into the black aluminium holder inside the wallet — it can hold up to 6 cards, depending on their thickness. To access them, slide the small black tab on the side. This will push the cards out in a stepped layout for quick and easy

Find the Perfect Phone Case for Your Model at Snakehive

At Snakehive, we make it easy for you to find the perfect phone case! If you’re looking for a specific phone case, simply visit our website and search using your phone’s model. Our search functionality will help you quickly find the best options that

How to Receive Notifications for Out-of-Stock Products on Snakehive?

To receive notifications when a product is back in stock on Snakehive's website, follow these steps:. Visit the Product Page: Go to the specific product page of the item you're interested in. Check for the "Notify Me When Available" Option: If the it