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Order Queries

I've changed my mind! Can I cancel or amend an order?

If you have changed your mind, we can process an amendment or cancellation, provided you inform us before dispatch or personalisation. Please get in touch at [email protected] as soon as possible and request a cancellation in the subject line. We

I ordered the wrong phone case - Oops!

Before confirming an order, please check it carefully as some phone models have really similar names. Our phone cases are designed with your phone model in mind, so they are not transferable with other models. We will be happy to exchange an incorrec

What should I do if I am experiencing issues completing my order online?

If you're experiencing difficulties completing your order, please reach out to our Customer Care team at [email protected] so that they can look into this further for you.

No repairs service available

We apologise, however we do not offer a repairs service for our products.