Continue Shopping

Snakehive Help Centre EU

<div data-block="true" data-editor="8rguf" data-offset-key="8g23j-0-0" id="isPasted"><div data-offset-key="8g23j-0-0"><span data-offset-key="8g23j-0-0"><span data-text="true">We offer a 10% discount code for our first time buyers if you sign up to our newsletter on our website!&#xA0;</span></span></div></div><div data-block="true" data-editor="8rguf" data-offset-key="c1ed6-0-0"><div data-offset-key="c1ed6-0-0"><span data-offset-key="c1ed6-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="8rguf" data-offset-key="a6893-0-0"><div data-offset-key="a6893-0-0"><span data-offset-key="a6893-0-0"><span data-text="true">Your discount code will then be emailed to you separately, and you can enter this discount code on our website at the checkout stage of your order. &#xA0;</span></span></div></div><div data-block="true" data-editor="8rguf" data-offset-key="640h8-0-0"><div data-offset-key="640h8-0-0"><span data-offset-key="640h8-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="8rguf" data-offset-key="aar4c-0-0"><div data-offset-key="aar4c-0-0"><span data-offset-key="aar4c-0-0"><span data-text="true">Please ensure you check your junk/spam folder for these emails if they do not appear in your main inbox.</span></span></div></div>

We offer a 10% discount code for our first time buyers if you sign up to our newsletter on our website! Your discount code will then be emailed to you separately, and you can enter this discount code on our website at the checkout stage of your order

10% Discount

Blogs

Where are the Vintage products made?

Where are the Metro products made?

I am not happy with the finish of my product!

How do I clean my Metro product?

How do I clean my Vintage product?

How to cancel your order

We’re Expanding! Get Notified When Your Case is Ready

Snakehive Tempered Glass Screen Protectors – Strong, Clear Protection

Product Manufacturing Locations and Design Information

What Phone Model Do I Have?

🛡️ Snakehive Bumper Case – Stylish Protection, Everyday Durability

How to Load Your Cards for Your RFID Wallet

Find the Perfect Phone Case for Your Model at Snakehive

How to Receive Notifications for Out-of-Stock Products on Snakehive?

Product Queries

How long does delivery take?

My order was marked delivered but it’s not here.

Where Does Snakehive Ship?

What should I do if I entered the wrong delivery address for my order?

Postage and Delivery

How do I make a return?

When will I get my refund?

Ordered Incorrect Item

Returns & Exchanges

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

How do I make a claim under warranty?

How do I get my invoice?

What should I do if I am experiencing issues completing my order online?

Order Queries

Delivery Charges

I can't find my first time buyer 10% discount code?

Get 10% Off Your First Order – Join the Hive!

Discounts and Promotions

Any question?

Understanding Leather Patina: A Mark of Quality

The Snakehive Guide to Leather Grades

The Life Story of Leather

The iPhone 16 – What to Expect from Apple's Next iPhone Launch

10% DiscountUpdated 5 months ago